Shipping Information

Most prices on our site now include freight to anywhere in Australia and New Zealand. Items that have shipping included in the price will be appropriately signed as doing so. If ordering more then one item, please contact us for possible discount coupons.

Although you can nominate which shipping method you would prefer, we can only try our best to ship it using your preference. The type of shipping used will always be determined by your location. For example, in some cases Courier may take longer to ship then Australia Post and some products are just too large or heavy for Australia Post to handle.

International Shipping

Please place international orders with ihatehifi.com - http://ihatehifi.com

Shipping Types

At COEM Audio Australia we use a range of shipping options ranging from Courier, Express Post and Registered Post.

For the majority of orders, we prefer to use Fastway Couriers.

Reliable
Safe
Economical
Tracking & Insurance

For larger products like 40kg amplifiers and tower speakers, Air Road Direct couriers are used.

For items above 25kg
Safe
Guaranteed delivery date
Safe
Reliable

How are weight charges calculated?
The transport industry standard is to charge by either cubic weight or actual weight, whichever is the greater. This is due to a standard cubic metre weighing an average 250kg.

Cubic weight is easy to calculate. Here is an example:

If a parcel is 0.5m high x 0.6m long x 0.4m wide, its cubic weight is 0.5 x 0.6 x 0.4 x 250 = 30kg. So if this parcel's actual weigh was less than 30kg, it would be charged at 30kg. If it weighed more, it would be charged at the higher weight.